How it Works

How it Works

AskYourCounsellor has adapted the easiest way of communication for its visitors. Our main goal is to make the communication between you and our team an easy and fast process. In AskYourCounsellor we all understand how you might feel when being concerned with a matter of emotional wellbeing and we know how important it is to feel that professional help is reachable in a simple process.

In the ”Name” section, please, feel free to write whatever makes you feel comfortable and safe ( even a nickname). Your email could, also, not be your personal email ( you could create an email only for your communication with AskYourCounsellor).

In order to understand better your matter of concern we would like to advise you to give us as many as possible information about your current situation. If you have a precise question, please, feel free to ask us exactly what you have in mind.
Make sure that you don’t exceed the 400 words that the  question space allows. Click “Ask Your Question” and follow the steps to complete the process. The AskYourCounsellor team will respond within 48 hours.

If you choose one of our counselling packages an account will be created for you. You will receive an email with your username and a temporary password. Each time you want to send us a question you will have to login to your account, your account will show you how many counselling questions you still have left.